Solution-Focused Therapy Online Courses

The Institute for Solution-Focused Therapy is approved by the American Psychological Association to sponsor continuing education for psychologists. The Institute for Solution-Focused Therapy maintains responsibility for these programs and their contents.

The Institute for Solution-Focused Therapy is approved by the National Board for Certified Counselors (ACEP #: 7049) to sponsor continuing education for counselors. The Institute for Solution-Focused Therapy maintains responsibility for these programs and their contents.

Social work continuing education information can be found on the individual course description pages.

Students are always encouraged to check with their professional licensing boards to make sure that a specific course will be accepted toward their continuing education requirements.

If a live program must be cancelled for any reason, an alternative date will be selected. If the program cannot be rescheduled, a full refund will be issued. If a registrant must cancel, he or she must cancel at least seven (7) business days before the event in order to receive a refund, minus a 20%  administrative fee.

If in the unlikely event a self-paced, asynchronous online course is canceled or removed after a student has enrolled but before the student received his or her certificate of completion, a full refund for the course will be given to the student.

All courses offered by the Institute for Solution-Focused Therapy are offered in English, and it is assumed that students enrolling in courses are proficient in the English language.

All courses offered by the Institute for Solution-Focused Therapy require a moderate professional level of computer proficiency.  All courses require high-speed internet with reliable access. While the Institute’s online courses can be taken using a tablet or other large-screen mobile devices, the educational experience will be enhanced by taking the courses on a desktop or laptop computer.

The Institute for Solution-Focused Therapy, LLC prioritizes and values each individual we work with; whether it be a single student, an agency or any other consumers or associates. We appreciate the time and energy it takes to pursue continued education and take any concerns that may arise from the Institute for Solution-Focused Therapy seriously.

In our pursuit to provide the best possible experience with the Institute for Solution-Focused Therapy, we have created a step-by-step guide in order to take the appropriate steps to address any grievance that may arise.

1. Please contact the Administrative Coordinator first with any questions, concerns or issues at admin@solutionfocused.net

a. The Administrative Coordinator will work with the complainant as a first step to see if a resolution can be achieved prior to escalating the matter.
b. The Administrative Coordinator will timely respond to the grievance via email or phone call.
c. Two attempts to contact the complainant will be made and if there is no response from the complainant within 5 business days of the second attempt, the grievance will be considered closed. A record will be created to document the grievance and indicate the closed outcome as a lack of response.
d. If a resolution is achieved the person who filed the grievance and the Administrative Coordinator will agree to the conclusion and the matter will be closed. A record of the issue will be saved in the Institute for Solution-Focused Therapy’s records system. The document will include the grievance, the name of the person who filed the grievance, the name of the Administrative Coordinator, the date, time and the eventual resolution

2. If the Administrative Coordinator and the person filing the grievance are unable to come to a resolution, the matter will be escalated to the Advisory Board.

The Advisory Board consists of John Lutz, PhD, Terri Phillbrick, LICSW and Lisa Knobel.

a. A grievance must be submitted in writing to help@solutionfocused.net
b. Once the grievance has been submitted the Advisory Board will conduct a review of the concerns and provide a written response to the party filing the complaint within 7 business days.
c. The Institute for Solution-Focused Therapy will report the grievance to each of its accreditation boards within 7 business days of the written grievance.
d. Once a written response has been provided to the complainant, the complainant may request a meeting with the Advisory Board within 7 days following the written response
e. The Advisory Board will then have 7 business days following the meeting to provide a final written response.
The Institute for Solution-Focused therapy will forward the written response to each of the accreditation boards it has been approved by and will file the response in its records system.

3. Should the party making the complaint not be satisfied with the findings by the Advisory Board, they may request in writing, a meeting with the Director of the Institute for Solution-Focused Therapy, Anne B. Lutz, MD to anne@solutionfocused.net

a. The request must be made within 7 days of receiving the findings from the Advisory Board.
b. The Director has 7 days to set up a meeting with the complainant.
c. The decision of the Director is final and will be provided in writing to the complainant within 7 business days of the grievance meeting.
d. The final response from the Director may be forwarded to the accreditation agencies and will be filed in the Institute for Solution-Focused Therapy’s records system.

All courses offered through the Institute for Solution-Focused Therapy LLC are solely educational. The clinical, educational, social service or business consultative work performed by trainees/students is the trainee’s sole responsibility. The courses offered are not to be considered clinical supervision and are not intended to supplant the required degrees and certificates required to legally practice in a given jurisdiction. It is the responsibility of the trainee to obtain supervision, both clinical and administrative, from appropriate professionals. The Institute for Solution-Focused Therapy LLC assumes no responsibility for the clinical, educational, social service, business consulting, or any other professional work of those professionals who received educational training from its staff. All responsibilities and liabilities rest with the professionals providing those services. The Institute for Solution-Focused Therapy LLC’s liability does not extend beyond student course fees. For more information see our Terms of Use.

The Institute for Solution-Focused Therapy (ISFT) is committed to respecting diversity and understands the importance a diverse input has on the content it creates.

While the ISFT is currently a small organization run by a few industry-professionals, we are ever-working to ensure the content that we provide is respectful of all individuals regardless of their age, gender, gender identity, race, ethnicity, culture, national origin, religion, sexual orientation, disability, language, and socioeconomic status.

Our Authors and Instructors at present, have the unique experiences of traveling the world to present their Solution-Focused teachings. In their vast global experience they have gathered invaluable feedback from a diverse group of individuals. Each experience they have had has helped to create the content provided by the ISFT. Each course is evidence-based and information is provided using the most up to date research in the field. We are fortunate to be in a position again with the new online platform, to reach students on a global scale and are eager to receive the diverse input they will provide.

The ISFT understands that each individual will experience the courses offered in a different way and provides ample opportunities for feedback at the end of each course through a course evaluation. Each course evaluation is saved in the ISFT records system. Members of the Program Committee meet regularly to address any issues that may have come up in the course evaluations for the month, and work to incorporate the feedback shared back into the courses we provide. The ISFT takes any and all feedback seriously and understands that the person providing it offers a unique perspective that must be taken into account.

ISFT believes that in understanding any challenges surrounding diversity we will continually work toward the goal of inclusion. We believe that in understanding these challenges we will ensure we are always working toward a goal of inclusion. Unfortunately, some barriers in our inclusion of a diverse student population are unavoidable as an online institute, such as access to a computer and a stable internet connection.

As we open our courses and gather feedback from both course evaluations as well as inquiries from potential students our hope is to continually update our programming. The ISFT understands that the goal of “diversity” is a never-ending one. We understand that we are the ones responsible to actively listen to our students and incorporate their feedback. We understand that feedback may change over time, and we must adapt to ensure we are holding ourselves to the highest standards.